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What is Business Process Reengineering: A Guide for Any Size Business

What is Business Process Reengineering? That’s what a number of business owners ask me often, so I thought i would create this guide to help you understand what it is and how to use it to benefit your business, whether large or small. So, what is business process reengineering? It’s simply a tool that looks at…

Smart Goal Setting Examples – 37 Of ‘Em For You To Steal!

Here are 37 smart goal setting examples to help you copy, paste and amend to suit your needs. SMART goals are simple to describe, but often, harder to create in practice. For this reason, think of the following SMART goal setting examples in this article, as a swipe file you can use for your needs. I…

The Histogram Graph – What it is and How to Use it

In order to explain what a Histogram graph is, it is worth understanding what a frequency distribution is, as the two are mutually exclusive. A frequency distribution records the number of times each value occurs in a sample being studied. A Histogram is merely a way of showing that frequency on a bar chart format….

Creating a Lean Culture – It’s Not Just the ‘What We Do’, but ‘How’

When creating a Lean Culture, most Lean Practitioners often describe it as the use of Lean Tools’. – ‘What you do’. The problem is, that a successful lean implementation, which focuses on a Rapid ‘Kaizen’ can have dramatic improvements at first, but often falls down later. – Picture an implementation of a new Cell: It…

Process Flow Charts – What, How, and Why

A tool, which emanated from the TQM movement, process flow charts are an illustrative and useful technique to allow a person or team to visualise a process. They are a simple and effective tool and are made even more powerful during a Kaizen activity in a group setting, whereby the team are either designing a…

Setting SMART Goals for Your Team: The fast and Effective Method

Setting Smart goals is an important facet to building a team as well as developing and inspiring them to success. It is also a simple tool to help provide focus: Focus on what you want to achieve, how you will achieve it and the impact of completing the goal. Think of this well-known analogy: Dorothy…

Dealing With Difficult Employees

They are everywhere. You just cannot avoid them! No matter the job or environment, you will always meet them, so dealing with difficult employees is essential in order to achieve success. This is a skill I personally had to learn. For many years when I had been dealing with difficult employees, I would think,…

What is Corporate Culture? Its a hard-to-copy weapon!

What is Corporate Culture? Well, let’s put it this way, culture is ‘the way we do things around here’. It is how the people in the organisation behave and act. It is the way we think and feel; the relationships that are formed, the company’s systems that are used and its processes employed. Corporate culture…

The 7S model and change: increasing your chance of organisational success

The 7S model, developed by Mckinsey Consulting, can describe how affectively one can organise a company, holistically. It is based around seven key elements of any organisation, with the view that in order for it to operate successfully, all the elements in this model must align synergistically together. The factors are split into two groups:…

Change Management Models – Understanding How to Use Lewin’s 3 Stages and Hussey’s EASIER Models

The following change management models can be used to aid transition of culture. Each has their pros and cons, and along with the Change Management Process, can be used to embed the correct requirements to address cultural change. The two frameworks that are discussed in this guide are Lewin’s 3 Stage Model, and the EASIER…

Change Management issues and those factors which cause failure

What are the change management issues? In most instances, change management initiatives fail. The Journal of Change Management in 2002 stated, “Change initiatives crucial to organisational success fail 70% of the time.” There are many studies which suggest similar statistics. So what change management issues cause this high rate of failure? Kotter, in his book,…

The Change Curve – How do we react to change?

The change curve was Originally created by Elisabeth Kubler-Ross in 1969 to illustrate how people deal with the news that they have a terminal illness. Nowadays this same model is used for any crisis that we as individuals go through. Just as important, it can be used to gauge change and the effect this has…

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