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ADKAR Change Management: creating change in Individuals

ADKAR change management is one of many change management models which can assist in the development of a cultural transition program. It focuses on change at an individual level, and the specific needs of that individual, in order for that person to change their behaviours to the desired ways of working – the new culture:…

Kotters 8 Step Process: Identifying Important Elements to Successful Organisational Change

Kotter (1995) summed up what he perceived as the essential 8 step process for successful organisational transformation. Again, as with other models, notice some similarities like creating a clear vision, conducting good communication regarding the new vision, empowering employees, leading by example and celebration of successes. Think about which model suits you best, when using…

The Change Management Process: Linking the Steps to Successful Change

In a world that is increasingly fast paced and ever changing, the change management process is an integral part of any organisation and manager. Whether planning a large fundamental change or a smaller incremental one, change must be planned and executed correctly and the following change management process will give direction in terms of content…

Small Business Economics: Helping you succeed Where Others May Fail

Small business Economics isn’t something you find in the back of a library, imprinted in a 30 year old dusty book, nor is economics a black art, understood by the vital few. It is however, an integrated cog for the small business strategy. In fact, getting it right can mean excelling in a tough old…

The FMEA tool: Prevention is Better than Cure!

Failure Modes Effects Analysis or FMEA tool is a powerful method for understanding potential issues and problems to processes, before they happen. Think of it as being a forecasting tool, to allow the team using it, to design quality and safety into a product and process, by eliminating the possible problems that could happen, before…

5 Step Problem Solving Approach

The 5 Step problem solving approach assists in the identification and elimination of root causes to problems, but what is a problem? A problem is a deviation from the standard. It is something that wasn’t expected and could be something like, poor on time delivery, poor quality, taking too long in the process, poor information…

TQM Tools for Effective Problem Solving and Root Cause Analysis

TQM tools have been around for more than 50 years, and revolutionised the concept of quality and process conformity. They are still used today, and successful companies appreciate that building quality into the process is the only way to be competitive. More than just quality control Quality control traditionally focused on 100% inspection. That is,…

7 Steps to a Fishbone Diagram and to Identifying Those Causes

The fishbone diagram is a simple tool that allows quick and effective root causes to be understood, in the pursuit of corrective actions. Often referred to as a cause and effect diagram, or Ishikawa, it is a simple root cause analysis tool that is used for brainstorming issues and causes of particular problems and can…

3 Steps to Using 5 Whys Problem Solving and Finally Eradicating those Pesky Problems

5 Whys is a simple problem solving tool that can have a dramatic impact on helping you get to the root cause of problems. Often, when we encounter a problem, we paper over the cracks by reacting to it, and creating a work around. You know, the, “just give it to me…” or the “check…

What are the Critical Six Sigma Tools?

Six Sigma tools are used to drive quality improvements, strategically and systematically within a company, which is focused around the DMAIC model. Most of these tools used are nothing more than quality methods that have been around for years and some for centuries. They are used under the DMAIC roadmap, to bring together years of…

Systematic Problem Solving Strategies: Improving Customer Satisfaction and Efficiency

Problem solving strategies are common place in business and it is essential that the right tool is used for the specific problem in hand. Process improvement and effective problem solving strategies are two weaknesses of many companies. Every company has problems. Every single one. The difference between the outstanding, world class performers and the average…

Creating a Lean Culture – It’s Not Just the ‘What We Do’, but ‘How’

When creating a Lean Culture, most Lean Practitioners often describe it as the use of Lean Tools’. – ‘What you do’. The problem is, that a successful lean implementation, which focuses on a Rapid ‘Kaizen’ can have dramatic improvements at first, but often falls down later. – Picture an implementation of a new Cell: It…

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